
Cancellation Policy
Cancellation Deadline
- Customers can cancel orders prior to shipment or processing. The specific conditions are not clearly defined on the live site
Refund & Exchange Terms
- No refunds are available once the order is placed.
- Exchanges are only permitted for items that arrive defective or damaged. To initiate an exchange, customers must email info@laventech.in and ship the item back to their declared address in Hyderabad, Telangana
Procedure & Contact
- For return or exchange requests, customers must reach out to info@laventech.in and follow the directions provided
Additional Notes
- Cosmetics and similar products are non-returnable once purchased or shipped
Action | Eligibility | Process |
---|---|---|
Cancel before processing/ship | Not explicitly defined | Likely via support contact |
Request refund after order | Not available | Refunds are not permitted |
Request exchange (if damaged) | Only for defective/damaged items | Email support and send product back |
Refund & Return Policy (Related)
- Once an order is placed, no refunds are permitted.
- Only defective or damaged products are eligible for exchange.
- To request an exchange, email info@laventech.in and send the item to the provided Hyderabad address
Recommendations (If you need to flesh out further)
- If the site lacks clarity on timelines or conditions, consider adding:
- A defined cancellation window (e.g. 24–48 hours before shipment).
- Clear steps for cancellation approval.
- Estimated processing time for refunds or exchanges.
- Name, email address, and contact details
- Shipping and billing address
- Order history and transaction details
- Website usage information (cookies, analytics)
- Support communications